Sam enjoying Cheswick Beach
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We want you to book with confidence. Booking FAQs…
- We ask for a 25% non-refundable deposit to secure the booking with the remaining 75% of the rental due six weeks before the holiday start date. Once we receive your reservation details, we will contact you to arrange the deposit.
- Booking confirmation will be sent once the deposit has been received. Directions and access instructions will be forwarded once the remaining rental has been settled.
- We offer Electric Car charging points adjacent to our cottage parking areas. These points are pre-payment at the point of booking. Should you wish to bring your electric car with you, please contact us to arrange access to the car charging point.
- If LC Smales & Son Ltd has to cancel your holiday, for whatever reason, this will only be due to unforeseen circumstances, and we will offer a full refund of all rental paid.
- As a small business, we gently ask guests to consider travel insurance to cover change of circumstance, illness or self-isolation.
- If you become ill during your holiday or need to curtail your stay, we will be unable to offer a refund or credit.
- We are unable to transfer a non-refundable deposit to a future booking.
Number of days before start date of your arrangements that notification of cancellation is received by us Cancellation Charge (plus all booking fees, insurance premiums, credit card charges or administration fees payable by you) 15 days or more Full Deposit (including any Balance of Deposit due) 14 days or less Full Accommodation Cost
The rental price includes bedlinen, towels, heating, electricity and wifi. We will also provide a starter pack of toilet roll, tea towels, oven gloves, toiletries, bin bags and basic cleaning stuffs. For families with infants, we can set up a highchair and travel cot.
For guests with pets, we offer pet friendly accommodation. Wagtail and Linnet Cottage accept a maximum of two pets per booking. Skylark Cottage accepts a maximum of three pets per booking. There is a small charge of £10 per pet per booking. We will have dog towels and a water bowl ready in the cottage. If your booking includes more than the stated number of pets, it is at LC Smales and Son’s discretion to refuse the booking.
We welcome guests after 4pm and ask that they depart any time before 10am. For late arrivals we can make arrangements for access after 6pm.
Please don’t hesitate to contact us if you have any queries. A contact form is available at the foot of the page.
Thank you very much for your interest in Skylark, Wagtail or Linnet Cottage. If you are a returning guest, it is absolutely wonderful to welcome you back.